Terms of Use

I am not a law enforcement officer nor am I affiliated with a law enforcement officer or agency. I am not accessing this site to gain information to use against the website operators it’s affiliates or any other person or entity in any conceivable manner. I will hold the operators of this website, or anyone associated with this website harmless for any information I find herein. I know and understand the laws in my country and state with regards to purchasing prescription medication and if I am required by law to have a valid prescription, I do. To order the products or services from us you have to be at least 18 years of age.

Package Delivery

The packages are delivered by Regular Airmail and do not need to be signed for upon arrival. In the unlikely event that your packages are not received in good time, please contact MEGA INCENSE STORE customer service.

Delivery Time

The average delivery time to United States is (24Hours, 2-3 Days, 5-7 Days) to Europe is 5-10 days. In some rare occurrences your packages may be delayed in the process of shipping, please let us know so we can attempt to track your packages. If you do not receive your packages within 20 days and you do not receive a seizure notification from us. We will provide you with further instructions.

Shipping Information

All orders are shipped within 1-7 days depending on your shipping option, once your credit card has been validated, excluding weekends and holidays. In the event that your order is split up into two or more parcels, the parcels are shipped with the same pace and time. These parcels are shipped on the same day, they will arrive on the same day on the precised address.

Order Cancellation

In case of need to cancel an order, you are able to do that within 12 hours after payment completion. You must notify our customer service with the details of your order so it could be Cancelled. Otherwise your order will be fulfilled & charged respectively.

All personal information in the MEGA INCENSE STORE website will be treated according to US legislation. The data of customers MEGA INCENSE STORE website, cannot be disclosed even upon an official request submitted by US and foreign authorities.

Claims and Refund

If you have not received your order within 20 days and you do not receive a seizure notification from us. We will provide you with further instructions. It’s very unlikely that such event of faulty or unsuccessful delivery might happen. This is why you should insert the right delivery address when placing your order. This will help MEGA INCENSE STORE to get your package to you on time and at the precise destination. If you used all correct details and you still do not receive your order, then our Company will replace your order immediately following our subsequent receipt of those goods. If this is impossible, we will make a full refund of the purchase price so you won’t have to loose a dime. Should your goods be seized by Customs and Excise, we will follow it up and reship your order to you or provide you with further instructions.